alive · Toronto & the GTA
We build websites, apps and automation for small and medium businesses, from a head office in Toronto and a branch in Colombo. We’ve built more than 1,500 websites since 2015, and we automate the work between your tools: enquiries, CRMs, inventory and invoices.
Innomactic began with something our founder noticed while working as an employee: the same problems kept coming back, ate up time and made everyday work harder, and they stayed unfixed because something else always came first. Research and surveys later showed a familiar pattern. Teams could see what needed improving, but couldn’t find the time to look into it while running the business. Workarounds became routine, and small inefficiencies piled up.
We started Innomactic to fix the problems teams kept putting off.
You work with us directly. We learn how your business runs, find where the work gets stuck, and fix it with automation, AI, connected tools or a custom app.
We don’t suggest anything until we’ve seen how the work is actually done.
Then we build the smallest thing that fixes it.
You work directly with us. We take time to understand what your team does, where work gets difficult, and what you want to improve. That understanding guides what we build and how we build it.
We listen to the people doing the work and follow the process as it happens: the tools you use, the information you rely on, and the steps that take more effort than they should.
We find the gap behind the frustration. Repeated data entry, unclear ownership, disconnected systems or a process you’ve outgrown can each need a different fix.
We pick the approach that fits the problem. That might mean improving your CRM, connecting the tools you have, automating a repetitive task, or building an app for a specialized job.
We test it against the work it’s meant to support, then refine it with your team’s feedback until it fits how they work.
A reply within 24 hours. A fixed price before any build starts. The code, the data and every login in your name.
Behind this story, an illustration shows scattered work settling into one connected workflow: a website form, a shared inbox and a spreadsheet are joined up through a CRM, an enquiry is assigned to a person, and a follow-up is booked. The records are fictional.
An enquiry without a clear destination. A CRM that makes everyday work harder. Tools that hold useful information but don’t share it.
Each one starts the same way: we follow the problem back to what’s causing it, then fix that.
01Enquiries
A website enquiry starts a conversation. Behind the form there has to be a clear path: where the details go, who gets them, and how they’re followed up.
We’ve helped businesses work through gaps between website forms and their internal processes, connecting enquiries to CRMs, notifications, and follow-up workflows so the next step is clear.
How we do this: Business Automation02CRM
Choosing a CRM starts with what your team does every day. Managing enquiries, tracking customers and coordinating service work can each call for a different setup.
We help businesses choose a CRM and improve the one they have. We look at how information gets in, moves between people and feeds decisions, then fix what gets in the way.
How we do this: Consulting03Integrations
When tools don’t talk to each other, people become the connection: copying details, updating records and checking that everything matches.
We build integrations and automations that remove those handoffs. First we work out what needs to move, when, and which system should hold it.
How we do this: Business Automation04Applications
Service businesses have their own ways of coordinating work. When off-the-shelf software leaves important steps out, an app built for the job can bring them together.
We’ve built apps for service businesses around specific jobs, shaped around the people doing the work.
How we do this: App Development05Specialized builds
Our app work also includes battery management, a job a general business tool can’t do.
We learn the information, processes and decisions involved, then build an app for that one task.
How we do this: App DevelopmentWe ask questions, trace the workflow, and find the point where things get difficult.
Sometimes the answer is a better setup. Sometimes it’s an integration, an automation, or something built from the ground up.
Whatever we build, the test is the same: does your team re-type, chase or check less than before?
Innomactic is an automation, AI and web development company with its head office in Toronto, Canada, and a branch in Colombo, Sri Lanka. Founded in 2015, it works directly with small and medium businesses in Toronto, the GTA and Sri Lanka to find where work gets done twice and automate it.
Platforms we build on and deploy to
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